Someone's watching, even at 11pm.
Every site we run is monitored around the clock and backed up every day to three places. Here's what that looked like on a real night, when a hosting network blinked.
27 October, 11:19pm.
A hosting network that 26 of our clients' sites run on stopped answering. Our monitor logged every site as it went down and again as it came back. By 11:30pm all 26 were back on their own, the longest after about 9 minutes. First thing the next morning we confirmed every one was loading normally.
What runs every day.
None of this needs you. It's part of every plan.
Watched around the clock
Every site is checked from several locations, day and night. If it stops answering, we know within minutes.
Daily backups, three places
A copy of your site every day, stored in three separate locations, so one failure never takes the backup with it.
Updates, then a test
Software updated every month, then the site checked to make sure nothing broke.
A promise in writing
On the ULTRA plan, 99% uptime each month, with credits if we miss it.
Questions we hear.
How often is my site backed up?
Every day, to three separate locations. If something goes wrong, we restore from the most recent clean copy.
What happens when my site goes down?
Our monitor alerts us within minutes. Most outages are short and fix themselves, like the one charted on this page; when one doesn't, we're already on it.
Do you guarantee uptime?
On the ULTRA plan, yes: 99% per calendar month, excluding scheduled maintenance and problems caused by third parties, with credits if we miss it.
Can I get a copy of my backup?
Yes. Ask, and we'll send you a full copy of your site.
Keep reading.
Who's watching your site tonight?
If the answer is nobody, tell us the address. We'll take it from there.
